REFUND / CANCELLATION POLICY
IMPORTANT: PLEASE READ CAREFULLY
Before placing and order for items or services, please ensure you have read the details, to ensure the items/services will meet your needs & carefully review your order. The Refund/Cancellation Rules are as follows
For Monthly Subscription Holders
In case a refund request is being placed within the first 2 days (48 hours) of purchase of any items a full refund will be initiated. In case a refund request is placed after 2 days (48 hours) of purchase, a cancellation fees of INR 1,200 (Rupees TWELVE HUNDRED only inclusive of all taxes and tariffs applicable) plus pro rata usage charge will be levied*.
For Yearly Subscription Holders
In case a refund request is being placed within the first 2 days (48 hours) of purchase of any items, a full refund will be initiated. In case a refund request is being placed after 2 days (48 hours) of purchase of any items a cancellation fees of INR 1,500 (Rupees FIFTEEN HUNDRED only inclusive of all taxes and tariffs applicable) plus ONE MONTH of usage charge for the respective segment will be levied
The refund will be sent back to the original payment method within 10-15 working days.
Our policies set forth prohibit issuing exchanges or refunds after the above mentioned stipulated time frame You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to order you have placed. You will not dispute or otherwise seek a refund for purchased order after the refund request window is exhausted
Also you understand that we are not SEBI registered and are a purely educational institution. Hence, under no circumstances can charge any fees in exchange of any promise of profit. The fees you are paying is to learn and get educational content from us. We out of bona fide good faith might share our views with you, but that is purely up to you to follow and we under no circumstances suggest you to act on the same and are not responsible for any profit or gains aroused of such a transaction.
If a transaction arouses suspicious and if it is brought to our notice, we reserve the right to suspend/cancel that transaction and undertake our own investigation to ensure that the transaction in question in not fraudulent. Under such circumstance the management might hold the payment received until the investigation is complete or may choose to refund the entire amount. In such a case the decision made by the Management stands final.
In the event of there being Force Majeure situations, we reserve the right to cancel or postpone the order.
In the event of cancellation of an order by us, we will endeavor to inform customers, although please be aware that this is not always possible. All event fees paid will be reimbursed in full, or the payment will be transferred in full to another order. We shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, etc.
Force Majeure: We shall not be liable to refund of fees or for any other penalty should the order be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond our control.
*Month calculations are always on the basis of 30 days and include weekends and trading holidays